Poppy Northan - Front of House Executive | Luxury Property

Front of House Executive

Poppy Northan

About Poppy Northan

Poppy’s career has been shaped by people, professionalism, and the ability to make others feel looked after from the very first interaction. Her background is in finance, particularly wealth management, where she spent more than six years working with major firms in the UK, including HSBC and Rathbone Investment Management. That experience gave her a strong foundation in client service, organisation, and attention to detail, all within environments where trust, discretion, and high standards mattered every day.

In 2024, Poppy made the move to Dubai and took on a new chapter as cabin crew with Emirates. It was a role that further strengthened her calm and polished approach, while also sharpening her ability to work under pressure and deliver a high level of service to people from all walks of life. After a year and a half, she felt ready to return to the corporate world, bringing with her an even stronger sense of professionalism, adaptability, and confidence in dealing with people.

As a Front of House Executive, Poppy plays an important part in shaping the day to day experience of the office. She is often the first person clients and visitors meet, setting the tone with a warm welcome and a professional manner that immediately puts people at ease. From managing the front desk and handling calls to coordinating meeting rooms, supporting the team, and making sure everything runs smoothly behind the scenes, she helps create an environment that feels both organised and inviting.

What stands out about Poppy is her natural ability to connect with people while staying calm, efficient, and detail focused. Her background in wealth management means she understands the importance of discretion and client care, while her time with Emirates taught her how to stay composed, presentable, and helpful in fast moving situations. Together, those experiences have shaped someone who is approachable, capable, and genuinely invested in creating a positive experience for everyone she works with.

Outside of work, Poppy enjoys spending time with friends and family, and walking her puppy. She brings that same warmth and balance into her professional life, making her a reassuring and friendly presence within the team and for every client who walks through the door.

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