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CustomerService.ae Interview - In focus: LuxuryProperty.com

CustomerService: Interview - In focus: LuxuryProperty.com

Jason founded LuxuryProperty.com in 2017 and has extensive international experience across all real estate asset classes.

Jason Hayes - Founder and Chairman

Jason Hayes

Ahtisham Ashraf is a certified PHP web developer and an expert in cyber security with certification in ethical hacking, plus artificial intelligence experience.

Ahtisham Ashraf - Chief Technology Officer

Ahtisham Ashraf

Rabab Gulamhussein Tejani is a key member of the LuxuryProperty.com with over 9 years of HR, customer service and administrative experience.

Rabab Gulamhussein Tejani - Chief Operations Officer

Rabab Gulamhussein Tejani

Andre Nel - Chief Financial Officer

Andre Nel

Moamen Youssef - Legal Counsel

Moamen Youssef

Umar applies analytical expertise from banking and energy to Dubai’s real estate market, driven by precision, progress, and continuous learning.

Umar Ahmed - Head of Data Analytics

Umar Ahmed

Muhammad Ahsan is originally from Pakistan and has called Dubai home for the last eight years.

Muhammad Ahsan - UI/UX Designer

Muhammad Ahsan

Charles Abletes is a skilled Digital Marketing Admin with a strong focus on managing content workflows and executing effective digital strategies.

Charles Abletes - Digital Marketing Admin

Charles Abletes

Saboor brings a mix of creativity and precision to digital marketing, combining his passion for strategy with a clear understanding of how people actually interact online.

Saboor Ahmad - SEO and Digital Marketing Specialist

Saboor Ahmad

As an SEO and Digital Marketing Specialist at LuxuryProperty.com, Rose Ann Penaflor brings together digital creativity, refined organisation, and the polished discipline of executive support.

Rose Anne Penaflor - SEO and Digital Marketing Specialist

Rose Anne Penaflor

Christian Rosopa - Photo Editor / Graphic Designer

Christian Rosopa

Kristina has built her career in Dubai’s property market by focusing on some of the city’s most desirable communities.

Kristina Caruso - Associate Director

Kristina Caruso

Ryan has spent more than five years in Dubai while devoting his professional career to Palm Jumeirah property searches for about three years.

Ryan North - Associate Director

Ryan North

Joseph began his career in engineering, and that foundation explains a lot about the way he approaches real estate today. He has an eye for detail, he likes structure, and he naturally thinks in terms of solutions rather than problems.

Joseph Carter - Associate Director

Joseph Carter

John has a calm way about him that clients notice right away. Maybe it comes from his years as a teacher before moving into real estate.

John Broderick - Associate Director

John Broderick

Omar is the kind of person who likes to get the facts right from the start. You notice it pretty quickly. In the first chat he will ask a few simple questions, what you are aiming for, how long you want to hold the property, what would make you regret the decision later. It is not an interrogation, it is just how his mind works. Clear plan first, then action.

Omar Al Chammaa - Associate Director

Omar Al Chammaa

Gulsana Kulubekova serves as a Senior Private Client Advisor who has dedicated more than four years to the fast-paced property sector in Dubai.

Gulsana Kulubekova - Senior Private Client Advisor

Gulsana Kulubekova

Leah Peak relocated to Dubai after three demanding years in London's property sector near Tower Bridge because each day brought different clients with unique requirements.

Leah Peak - Senior Private Client Advisor

Leah Peak

Hamoodash established his reputation in Dubai's high-end real estate market through his unique business approach.

Hamoodash Alameri- Private Client Advisor

Hamoodash Alameri

Hamza’s connection to the UAE runs deep. Raised in the Emirates and educated in Abu Dhabi, he grew up watching the country evolve at an incredible pace before moving to Dubai in 2017 to take on new professional opportunities.

Hamza Mouhairi - Senior Private Client Advisor

Hamza Mouhairi

Sometimes you’ll catch Sebastian out on a run before the city’s really awake. He likes that quiet time when it’s just him and the streets, and his mind can wander a bit before the day hits full speed.

Sebastian Hoppe - Private Client Advisor

Sebastian Hoppe

Andrew brings a background in performance coaching and personal training, where his work was centred on understanding people, what drives them, what holds them back, and how to help them reach their goals.

Andrew Allassani - Private Client Advisor

Andrew Allassani

Diego is a Dubai real estate expert with nearly a decade of experience in commercial leasing and portfolio management. Known for his analytical approach, trust-based client relationships, and deep market insight, he helps clients make confident investment decisions.

Diego Montoya Cueva - Private Client Advisor

Diego Montoya Cueva

Lachlan has spent close to ten years working across property in Asia Pacific, bringing a broad and practical perspective to Dubai real estate.

Lachlan Russell O’Shea - Private Client Advisor

Lachlan Russell O’Shea

Raquel learned early how much trust matters when people are committing to something that does not yet exist. Long before real estate, she worked across Africa, Europe, and the United States producing cultural events and exhibitions. Ideas would start as sketches and conversations, then slowly turn into real spaces filled with people. That process taught her patience, clarity, and the importance of guiding others through uncertainty with confidence. Those lessons sit at the heart of how she works today as an off plan agent in Dubai.

Raquel Fernandes - Private Client Advisor

Raquel Herrera Fernandes

Kirsten comes to real estate with a depth of experience that quietly shows itself in the way she works. She spent close to twenty years in London supporting senior teams across investment banking, private equity, and hedge funds. Much of that time involved working closely with investors, organising roadshows, and being trusted with the detail that matters when decisions are measured in millions. It taught her how to think long term, how to read risk, and how to stay calm when pressure is high.

Kirsten Herring - Private Client Advisor

Kirsten Herring

Originally from the UK, Christopher has spent much of his working life around people, pressure, and service that needs to be done properly.

Christopher Ciera - Private Client Advisor

Christopher Ciera

Mohamed brings a practical, clear-headed approach to real estate, shaped by years spent around construction and project delivery in Sydney.

Mohamed Masri - Private Client Advisor

Mohamed Masri

Thomas brings a people first style to leasing, shaped by years of working in fast paced, service focused environments where details and timing mattered. In real estate, that translates into something simple.

Thomas Kelly - Private Client Advisor

Thomas Kelly

Omar has spent several years working closely with private clients in Dubai, focusing on off plan opportunities that are built for long term value rather than quick decisions.

Omar Arabi-Katbi - Private Client Advisor

Omar Arabi Katbi

Loan has a calm way of working that makes people relax, especially when the rental market is moving fast and decisions feel rushed.

Loan Triquet - Private Client Advisor

Loan Triquet

Ricardo brings over four years of hands on experience in Dubai real estate, shaped by time spent working across both the secondary and off plan markets.

Ricardo Gonzalez Rubio - Private Client Advisor

Ricardo Gonzalez Rubio

Andrew brings a designer’s eye into real estate, shaped by many years working on high end hospitality interiors where the small details make the biggest difference.

Mircea-Andrei Gherman - Private Client Advisor

Mircea Andrei Gherman

Kirill has been living in Dubai for several years, knows the city well, and has genuinely fallen in love with it. He comes into real estate with years of experience built around sales, negotiation, and building new business from scratch.

Kirill Mozgunov - Private Client Advisor

Kirill Mozgunov

Elliyna works with a wide range of buyers and sellers in Dubai, guiding them through property decisions with a steady and considered approach.

Elliyna  Pheasey - Private Client Advisor

Elliyna Pheasey

Harrison has called Dubai home since 2013, which means his understanding of the city goes far beyond property listings and market reports.

Harrison  Blair - Private Client Advisor

Harrison Blair

Kristina’s career has been shaped by discipline, determination, and a genuine enjoyment of working with people.

Kristina  Georgieva - Private Client Advisor

Kristina Georgieva

Eduard’s journey has been shaped by hard work, discipline, and a clear drive to keep improving.

Eduard  Kochev - Private Client Advisor

Eduard Kochev

Connor’s work ethic started early. He got his first job at 13 and has been working ever since, building experience across roles where communication, speed, and problem-solving were essential.

Connor Luke - Private Client Advisor

Connor Luke

Ruben’s journey has been shaped by the UAE. Born in South Africa and living in the Emirates since 2002, he has seen Dubai grow and change up close, from its communities to its property market.

Ruben Van Rooyen - Private Client Advisor

Ruben Van Rooyen

Kyle’s journey into real estate is rooted in both entrepreneurship and hands on property experience.

Kyle  Huckerby - Private Client Advisor

Kyle Huckerby

Jason heads our brokerage with clear direction and composed leadership. With sixteen years in sales and eight in Dubai real estate, he understands that luxury service is built on trust, precision, and discretion.

Jason Farr - Head of Brokerage

Jason Farr

Simon has spent enough years in real estate to know that the job looks very different from the outside. People see the listing go live, the deal get agreed, the keys handed over.

Simon Boden - Sales and Leasing Director

Simon Boden

Morgan has spent over six years in Dubai real estate, and in that time he has seen the business from almost every angle. Rentals, sales, off plan, holiday homes, management.

Morgan Thomas - Agent Development and Performance Manager

Morgan Thomas

Saitha Sathyapalan is a specialist in accounts with over 11 years of experience across different industries. Her key strength is her attention to detail.

Saitha Sathyapalan - Accountant

Saitha Sathyapalan

Marta brings a calm, people focused energy to her role as a Senior Recruiter, shaped by a career path that started in the medical field and naturally evolved into the corporate world.

Marta Gozdzik - Senior Recruiter

Marta Gozdzik

Mia brings a lot of energy into her role as a Junior Recruiter, the kind you notice straight away in a conversation.

Mia Musker - Junior Recruiter

Mia Musker

Faith is a seasoned professional with over a decade of experience in administrative and sales support roles, including more than four years dedicated to the real estate sector.

Faith Mallari - Conveyance Executive

Faith Mallari

Amber, a Listings Specialist in Dubai real estate with 6+ years of experience, is known for her meticulous attention to detail, dependable approach, and dedication to creating perfect property presentations. She supports agents and clients with calm professionalism while balancing listing coordination and administrative tasks.

Amber Jimenez - Listings Administrator

Amber Jimenez

Angelyn brings a calm and reliable presence to the fast pace of Dubai real estate. With three years of experience in the industry and a background built on years of client service and administration, she has learned how to keep things organised while making clients feel genuinely cared for.

Angelyn Santos - SEO and Digital Marketing Specialist

Angelyn Santos

Anna is a dedicated and people-oriented HR Executive who brings professionalism, adaptability, and a strong sense of responsibility to her role.

Anna Perlas - HR Executive

Anna Perlas

Poppy’s career has been shaped by people, professionalism, and the ability to make others feel looked after from the very first interaction.

Poppy Northan - Client Experience Executive

Poppy Northan

Zulhelmy is passionate about showcasing properties in their best light through compelling visual storytelling.

Zulhelmy Mohd Isa - Photographer/Videographer

Zulhelmy Mohd Isa

Jerome brings three years of professional experience in Dubai and a thoughtful, creative approach to every property he works on.

Jerome Gonzales - Photographer / Videographer

Jerome Gonzales

Fatima specialises in creating content for Arabic-speaking audiences.

Fatima Al Shamsi - Arabic Content Coordinator

Fatima Al Shamsi

Joanette Bautista is one of the most key members of the LuxuryProperty.com team, as she maintains the office and keeps the day-to-day running smooth.

CustomerService.ae Interview - In focus: LuxuryProperty.com

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