CustomerService.ae Interview - In focus: LuxuryProperty.com

CustomerService: Interview - In focus: LuxuryProperty.com

Kristina has built her career in Dubai’s property market by focusing on some of the city’s most desirable communities.

Kristina Caruso - Associate Director

Kristina Caruso

With over 15 years of experience in real estate sales, marketing operations, and technological innovations, Rishav Raj is Digital Marketing Manager at LuxuryProperty.com, Dubai.

Associate Director

Rishav Raj

Jamie works with the Dubai Marina team to assist clients in their search for suitable apartments and investments within the Marina and JBR and Dubai Media City areas.

Jamie Neep - Associate Director

Jamie Neep

Jack dedicates his work to serving clients who seek apartments in Dubai Hills Estate while developing extensive knowledge about the community and its unique characteristics.

Jack Wilson - Associate Director

Jack Wilson

Ryan has spent more than five years in Dubai while devoting his professional career to Palm Jumeirah property searches for about three years.

Ryan North - Private Client Advisor

Ryan North

Michaela works as Associate Director at LuxuryProperty.com to assist clients with their essential real estate decisions.

Michaela Hamilton - Associate Director

Michaela Hamilton

Raymond, Associate Director at LuxuryProperty.com, specializes in Dubai's luxury & off-plan properties, guiding clients with trust and long-term vision.

Raymond Williams - Associate Director

Raymond Williams

Joseph began his career in engineering, and that foundation explains a lot about the way he approaches real estate today. He has an eye for detail, he likes structure, and he naturally thinks in terms of solutions rather than problems.

Joseph Carter - Associate Director

Joseph Carter

John has a calm way about him that clients notice right away. Maybe it comes from his years as a teacher before moving into real estate. 

John Broderick - Associate Director

John Broderick

Omar is the kind of person who likes to get the facts right from the start. You notice it pretty quickly. In the first chat he will ask a few simple questions, what you are aiming for, how long you want to hold the property, what would make you regret the decision later. It is not an interrogation, it is just how his mind works. Clear plan first, then action.

Omar Al Chammaa - Associate Director

Omar Al Chammaa

Gulsana Kulubekova serves as a Senior Private Client Advisor who has dedicated more than four years to the fast-paced property sector in Dubai.

Gulsana Kulubekova - Senior Private Client Advisor

Gulsana Kulubekova

Leah Peak relocated to Dubai after three demanding years in London's property sector near Tower Bridge because each day brought different clients with unique requirements.

Leah Peak - Senior Private Client Advisor

Leah Peak

Hamoodash established his reputation in Dubai's high-end real estate market through his unique business approach.

Hamoodash Alameri- Private Client Advisor

Hamoodash Alameri

Ian has dedicated multiple years to assisting people with their property requirements while earning a reputation for maintaining composure during market volatility.

Ian Ganira - Private Client Advisor

Ian Ganira

Tiarne Peacock brings a vibrant mix of ambition, resilience, and people-focused energy to Dubai's fast-paced real estate market.

Tiarne Peacock - Private Client Advisor

Tiarne Peacock

Riadh is an experienced real estate investment advisor with a strong background in Dubai’s property market.

Riadh Barhoumi - Private Client Advisor

Riadh Barhoumi

Imran Butt is a Private Client Advisor at LuxuryProperty.com, specialising in Stake, where he offers expert guidance to clients exploring fractional property ownership and strategic investment opportunities across Dubai.

Imran Butt - Private Client Advisor

Imran Butt

Sebastian brings a vibrant mix of energy, focus, and people skills to Dubai’s competitive real estate market.

Sebastian Hoppe - Private Client Advisor

Sebastian Hoppe

Dante Penniecooke is a Private Client Advisor with a background in project management and a passion for high-end real estate.

Dante Penniecooke - Private Client Advisor

Dante Penniecooke

Ryan Hok-A-Hin serves as a Private Client Advisor at LuxuryProperty.com, bringing a wealth of sales expertise and a people-first approach to the world of Dubai real estate.

Ryan Hok-A-Hin - Private Client Advisor

Ryan Hok-A-Hin

Ashkan grew up in Iran before moving to the UK, and that mix of backgrounds has shaped the way he sees people and property.

Ashkan Salehi - Private Client Advisor

Ashkan Salehi

Sibel has dedicated her career to helping people navigate major life choices. She started her career in finance by helping clients select mortgages for many years.

Sibel Sumbul - Private Client Advisor

Sibel Sumbul

Richard leverages 17 years of UK property experience to guide clients in Dubai with honesty, expertise, and a client-focused approach.

Richard Craddock -  Private Client Advisor

Richard Craddock

Nicholas combines diverse business experience with data-driven insights and genuine care to guide clients in Dubai toward their ideal property solutions.

Nicholas L`Estrange West -  Private Client Advisor

Nicholas L`Estrange West

Andrew combines a people-focused approach, discipline, and optimism to guide clients in Dubai toward confident and informed property decisions.

Andrew Allassani - Private Client Advisor

Andrew Allassani

Jordan is a dedicated real estate professional in Dubai with a background in finance and insurance. Known for his honesty, communication skills, and client-focused approach, he builds lasting relationships by understanding each client’s goals and delivering results.

Jordan McKoy - Private Client Advisor

Jordan McKoy

Diego is a Dubai real estate expert with nearly a decade of experience in commercial leasing and portfolio management. Known for his analytical approach, trust-based client relationships, and deep market insight, he helps clients make confident investment decisions.

Diego Montoya Cueva - Private Client Advisor

Diego Montoya Cueva

Mark spent his childhood in Jamaica before moving to Dubai where he used his seven years of automotive sales experience to become a real estate advisor.

Mark Cowell - Private Client Advisor

Mark Cowell

Sam is a Dubai real estate specialist with Irish roots and international experience, helping clients find their ideal home in Emaar Beachfront and Dubai Marina. Known for his calm, attentive approach and practical insight, he builds trust through clear communication and consistent results.

Samuel Bruchet - Private Client Advisor

Samuel Bruchet

Payam has spent more than eighteen years in sales and business development across Europe, working with different markets and many kinds of people.

Payam Lashgari - Private Client Advisor

Payam Lashgari

Hocine is from Montreal and brings a mix of psychology, careful thinking, and real market know how to his work in Dubai.

Hocine-Arilas Bennaceur - Private Client Advisor

Hocine-Arilas Bennaceur

Lachlan spent close to ten years working with property across Asia Pacific, and that mix of places and people shows in how he handles every brief.

Lachlan Russell O’Shea - Private Client Advisor

Lachlan Russell O’Shea

Bushra grew up loving the way a good plan can make hard things feel simple. She brings that same calm habit to her work as a Private Client Broker at The World's Finest Homes | LuxuryProperty.com

Bushra Hamlin - Private Client Advisor

Bushra Hamlin

Aria learned early that the right idea can travel a long way. She started in fashion where detail and timing rule the day, then moved into technology, where clear thinking beats noise.

Jinwook Oh - Private Client Advisor

Jinwook Oh

Natalie grew up in Dubai and knows the city the way you know your own street. The quick turn that skips traffic. The café where the barista remembers your order.

Natalie Melikyan - Private Client Advisor

Natalie Melikyan

Michaela built her career the long way. Twenty years in the Spanish real estate market taught her how a home is more than walls and price.

Michaela Grosu - Private Client Advisor

Michaela Grosu

Besa brings a calm and organised energy to real estate, the kind that makes a busy week feel simple. Her background stretches across property, business support, and luxury brand management, so she understands how operations, service, and presentation need to work together.

Besa Musama - Private Client Advisor

Besa Musama

Phillip has spent most of his working life in sales and business growth, across industries like manufacturing, FMCG, recruitment, software, and professional services.

Philip Moore - Private Client Advisor

Philip Moore

Her style is practical and calm. Kevin asks the right questions early, budget, timelines, preferred areas, and what the investment needs to do for you, then she builds a shortlist that makes sense. She does not overload people with endless options. Instead, she explains why something fits, what to watch out for, and what to expect at each step, including payment stages, reservation, and the documents that matter. If a project looks good on paper but has gaps, she will say so. That honesty saves time, and it builds trust.

Kevin Namyalo - Private Client Advisor

Kevin Namyalo

Fion grew up in Australia and spent years in luxury retail leadership, working closely with premium clients across beauty, fragrances, and high end service. It is a world where standards are high and expectations are even higher. You learn quickly that the little things matter, tone, timing, discretion, and making people feel properly looked after. She brings that same mindset into her work in Dubai as part of the secondary sales team, where the right guidance and the right pace can make a big difference.

Fion Ong - Private Client Advisor

Fion Ong

Originally from the UK, Christopher has spent much of his working life around people, pressure, and service that needs to be done properly. Over the years he has lived and worked across the UAE, Thailand, Vietnam, and Bermuda, so he is comfortable with different cultures, different expectations, and the pace that comes with international clients. That global experience shows in the way he handles leasing, calm when things move fast, clear when things get busy, and always focused on getting the details right.



Christopher Ciera - Private Client Advisor

Christopher Ciera

David is from Ireland and brings years of sales experience into his work in leasing, the kind of experience that teaches you how to read people properly, not just respond to what they say on the surface. He is calm, consistent, and easy to speak with, which matters a lot when someone is trying to make a quick decision on a home, or when a landlord wants things handled properly without constant chasing.

David Connolly - Private Client Advisor

David Connolly

Justine brings a really grounded, people first way of working into real estate, shaped by years spent in healthcare, coaching, and customer facing roles. Before leasing, she worked as a physiotherapy assistant across hospital wards, community services, and rehab teams. It was the kind of environment where you have to stay calm, listen properly, and communicate clearly with patients, families, and busy teams all at once. That habit of staying organised and steady now shows up in how she handles rentals.

Justine Antonie - Private Client Advisor

Justine Antoine

Kirsten comes to real estate with a depth of experience that quietly shows itself in the way she works. She spent close to twenty years in London supporting senior teams across investment banking, private equity, and hedge funds. Much of that time involved working closely with investors, organising roadshows, and being trusted with the detail that matters when decisions are measured in millions. It taught her how to think long term, how to read risk, and how to stay calm when pressure is high.


Kirsten Herring - Private Client Advisor

Kirsten Herring

Raquel learned early how much trust matters when people are committing to something that does not yet exist. Long before real estate, she worked across Africa, Europe, and the United States producing cultural events and exhibitions. Ideas would start as sketches and conversations, then slowly turn into real spaces filled with people. That process taught her patience, clarity, and the importance of guiding others through uncertainty with confidence. Those lessons sit at the heart of how she works today as an off plan agent in Dubai.

Raquel Fernandes - Private Client Advisor

Raquel Herrera Fernandes

Ansat brings a calm, analytical style to real estate that helps clients feel steady from the first call. He spent four years in customer experience and sales across automotive and fintech in the UK, where every day meant listening hard, solving problems, and delivering outcomes that actually made life easier.

Ansat Kossakov - Private Client Advisor

Ansat Kossakov

Rapula came into leasing with a genuine interest in how people think and what they need to feel settled. He studied Industrial and Organisational Psychology and Labour Relations Management, so he naturally pays attention to behaviour, decision making, and the small signals that show what someone really wants. It sounds technical, but in leasing it becomes very real. A client might say they want a two bedroom, yet what they are really asking for is quiet, safety, and a home that makes daily life easier.

Rapula Molokomme - Private Client Advisor

Rapula Molokomme

Thomas brings a people first style to leasing, shaped by years of working in fast paced, service focused environments where details and timing mattered. In real estate, that translates into something simple.

Thomas Kelly - Private Client Advisor

Thomas Kelly

Omar has spent several years working closely with private clients in Dubai, focusing on off plan opportunities that are built for long term value rather than quick decisions.

Omar Arabi-Katbi - Private Client Advisor

Omar Arabi Katbi

Aslam works in leasing with a calm, focused style that clients tend to appreciate straight away.

Alistair Watson - Private Client Advisor

Alistair Watson

Andrew brings a designer’s eye into real estate, shaped by many years working on high end hospitality interiors where the small details make the biggest difference.

Mircea-Andrei Gherman - Private Client Advisor

Mircea Andrei Gherman

Loan has a calm way of working that makes people relax, especially when the rental market is moving fast and decisions feel rushed.

Loan Triquet - Private Client Advisor

Loan Triquet

Abbas began his real estate journey with one of Pune’s established developers, where he spent his time learning the foundations properly.

Abbas Almoin - Private Client Advisor

Abbas Almoin

Nitima brings a thoughtful and modern approach to off plan real estate, shaped by her background in computer science and artificial intelligence.

Nitima Gupta - Private Client Advisor

Nitima Gupta

Sachin has spent the past four years working in Dubai’s property market, and he has learnt how quickly things can change here.

Sachin Vimal - Private Client Advisor

Sachin Vimal

Kirill comes into off plan real estate with years of experience built around sales, negotiation, and building new business from scratch.

Kirill Mozgunov - Private Client Advisor

Kirill Mozgunov

Hassan has spent more than four years working across Dubai’s real estate market, advising private clients on both sales and leasing with a clear focus on long term value.

Hassan Sameer Al-Muttalebi - Private Client Advisor

Hassan Sameer Al-Muttalebi

Jason founded LuxuryProperty.com in 2017 and has extensive international experience across all real estate asset classes.

Jason Hayes - Founder and Chairman

Jason Hayes

Jason heads our brokerage with clear direction and composed leadership. With sixteen years in sales and eight in Dubai real estate, he understands that luxury service is built on trust, precision, and discretion.

Jason Farr - Head of Brokerage

Jason Farr

Rabab Gulamhussein Tejani is a key member of the LuxuryProperty.com with over 9 years of HR, customer service and administrative experience.

Rabab Gulamhussein Tejani - Chief Operations Officer

Rabab Gulamhussein Tejani

Matthew dedicated his last five years to building his real estate career in Dubai starting as a broker before advancing to leadership positions.

Matthew Harrison -  Managing Director - Offplan

Matthew Harrison

Odhran approaches leasing with measured focus. He calmly sets the tone at the start of the day. He believes clients feel that order from the first call to the final signature, and it shows in the way he runs his team.

Odhran Devlin - Leasing Director

Odhran Devlin

Nadeem has spent many years around property, long enough to know that real estate is rarely just about price or floor plans.

Muhammad Nadeem Sarwar - Sales Manager - Offplan

Muhammad Nadeem Sarwar

Ahtisham Ashraf is a certified PHP web developer and an expert in cyber security with certification in ethical hacking, plus artificial intelligence experience.

Ahtisham Ashraf - Chief Technology Officer

Ahtisham Ashraf

Andre Nel - Chief Financial Officer

Andre Nel

Moamen Youssef - Legal Counsel

Moamen Youssef

Saitha Sathyapalan is a specialist in accounts with over 11 years of experience across different industries. Her key strength is her attention to detail.

CustomerService.ae Interview - In focus: LuxuryProperty.com

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