BackWe are the leading luxury real estate brokerage in Dubai, but what is it that drives our success? We sat down with two key members of our management team – Sales Director Mark Castley and Leasing Director Camila Pretorius – to ask them about a few important points you need to know before joining our incredible team.
1. What is the secret to being successful at LuxuryProperty.com?
M: Hard work - nothing worth having is easy to come by. We all work extremely hard and that really is the key to our incredible success.
C: Another key to success is training – we invest a lot in training both new and experienced brokers so that they are always at the top of their game.
2. How do we win so many awards?
M: We have a solid team structure and amazing company culture that ensures we deliver the best possible results for our clients, and this is often recognised through us winning awards.
C: I would say that we don’t really work towards the awards. Our brokers work really hard every day to better themselves and their own performance. The awards are just an add-on.
3. How do we get so much exclusive stock?
M: Our results. We deliver incredible results for our clients and we can show a clear path from initial meeting into a fully executed contract, which gives a client comfort with the whole process. Whenever clients put their trust in us, it pays off – thus allowing us to obtain more listings on an exclusive basis.
C: The key to getting exclusive listings is to build a respected brand and to earn a good reputation in the industry. When you have a strong team and have shown that you know how to deliver results, it gets a lot easier.
4. How is the company culture in the office?
M: Our culture in this company is incredible. There is a vibe in the office every day that is just hard to put into words. You have to experience it for yourself to believe it.
C: We are like a family over here. All of our brokers know that they can rely not only on us but also each other to attain continued success. And they are genuinely happy to watch each other succeed!
5. What is the best way to handle lead overflow?
M: Lead overflow is a great problem to have and it is very common at LuxuryProperty.com. We have really great ways to manage our time and make sure that all clients are receiving the best possible service at all times.
C: We have a great team of agents who treat each lead with the utmost importance and make sure that they are being taken care of.
