Kiva is part of the Downtown Dubai team and also deals in some of the surrounding areas such as Business Bay. Her background is in customer service, where she had a reputation for excellence.
From the very start of her career, Kiva has adopted a ‘customer first’ approach, in which she tries to put herself in her clients’ shoes to understand their requirements down to the finest points. This helps her to work out the best solution for them and to create a seamless experience.
Having spent several years in East Asia and in Dubai, she is extremely comfortable in a multicultural environment and knows how to tailor her approach to different client profiles. She always makes it a point to make every client feel respected and welcome, which comes easily to her as she has a natural interest in people.
Kiva leads quite an active lifestyle outside of work. She enjoys working out, salsa dancing, hiking, camping and going to the beach. She also loves to read and cook.